As part of our Morrisons family, we have designated this as a place for updates about our upcoming season to share what measures we are taking in response to COVID-19.
Our hearts go out to each of you who has been personally affected by the global crisis of COVID-19. We believe that by working together and reaching out in kindness to those around us, we will find hope and healing.
We believe strongly the health and safety of our guests and staff is absolutely paramount. This situation is evolving quickly with circumstances in a state of flux. We are closely monitoring the situation and adapting to the ever-changing status. For those that have already booked a trip for the best up-to-date information please read below, If you are looking to book a trip for this summer we strongly advise booking a travel insurance policy immediately after booking your trip and looking into cancel for any reason coverage as that, in most policies, is the only coverage that would cover cancellation for COVID-19 related reasons.
We are implementing new protocols for the 2020 season. We have completed our living procedures and started to trend towards our new protocols for the summer in relation to COVID-19. We expect these protocols to likely evolve and change throughout the summer as the advice from local, state, and federal officials evolves, but as of today we feel very comfortable and confident in our plans of operations.
If you have a trip booked with us we will be sending an email around 30 days prior to your trip with these updates, highlighting a few of the main changes.
Expect a verbal screening when you arrive for your trip. If you are booked with us, you will receive more info about this but all clients will be required to pass a verbal screening upon arrival before being allowed to join a trip.
On all trips please arrive with a face covering. You will not be required to wear a face covering at all times but when we are in vehicles and potentially when on rafts where full 6ft social distancing is challenging, we will require face coverings to be worn.
All of our Lodge based rafting trips will be leaving right from Morrisons lodge to limit the need for van rides , we will have a car shuttle option for the end of the trip. We recommend you strongly consider this service. For $135 we will shuttle your car from the launch point to the takeout so you never need to ride in our van.
Morrisons is still adhering to our regular cancellation policies. Because things are changing so rapidly, we strongly recommend that guests that have not or are new bookings to purchase trip insurance through a legitimate provider. Currently, all trips in May, June, and July will go to a 30-day balance due instead of a 60-day period. We are reaching out to each guest 45 days prior to your trip, to discuss your trip. June trips are currently scheduled to depart as planned.
When our social interaction returns to normal, experiencing the outdoors with loved ones will be an important part of the recovery process, providing people with a sense of connection, interaction, and celebration. We encourage all our employees and guests to follow government directives and the CDC so that we might soon return to explore the healing nature of the Rogue River.